I ordered 2 odds&ends soap bundles and got a free soap as well. It was shipped promptly in accordance with usps, but then was missing in my mail box, assumed to be stolen unfortunately. I then contacted the wild soap bar customer service and they sent out the entire shipment again and handled the refund on their end as well! So awesome! I bought 4 of these soaps at a national park a while back and just had to buy more, and the odds&ends deal is so worth it. Great customer service. Prompt delivers and response time. Great value! Awesome product! Thank you thank you thank you!!!!