Returns: All retail orders come with a 30 day money back guarantee. Simply return the merchandise in its original, unused, good condition with the sales receipt and a note stating your reason for return and we'll refund your purchase price. No need to call. Shipping & handling charges are not refundable.

Cancellations/Additions: Please check your order carefully BEFORE you check out. We move quickly to fulfill all orders and we cannot make changes if your order has already been packed for shipment. All cancelled orders will incur a 15% cancellation fee.

Incorrect, Damaged or Lost Goods: Save all contents and packing materials and contact us within 3 business days. If you suspect your package is lost, contact us immediately. Failure to contact us promptly voids any responsibility we may have had.

Email Filters:  We are not responsible for problems caused by your email filters or anti-virus protection. Please adjust your settings to receive emails from info@awildsoapbar.com.

Catalog: In an effort to save trees & to keep costs down, we do not offer a printed catalog.

Privacy: We never share your personal information with anyone. Sensitive information entered online is encrypted & transmitted using state of the art SSL (Secure Socket Layers) technology. We're PCI compliant too which insures your safety online & off. 

Disclaimer: Although allergic reactions to our pure and natural ingredients are uncommon, we recommend you test our products first by using them on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition nor to replace the advice or care of a qualified health professional.