* BY PLACING A WHOLESALE ORDER YOU ARE AGREEING TO OUR TERMS & INFO BELOW. BUSINESS CREDENTIALS ARE REQUIRED.
WHOLESALE TERMS & INFO
Office/Phone Hours: Call 512-272-4058 from 9am-3pm Central on MON-THURS (OFFICE CLOSED ON FRIDAY). We don't answer unidentified calls so leave a message and the reason you're calling if we don't pick up.
How to Order: $150 minimum. Our online wholesale platform is https://awildsoapbar.faire.com. When you use our special link (click the button above), you get some nice perks (like net 60, online ordering 24/7, and if you're new to Faire, a $100 credit and free shipping for one year on our line). We also don't get charged any commission so please use our link above to sign up! You'll be asked by Faire to create an account and your business credentials will be checked. Contact support@faire.com for any questions arising from their site. You can also order directly from us but the perks offered on Faire will not apply. We take Visa, MC, Discover, and AmEx.
Texas Retailers: You may be asked to furnish a signed Texas Sales & Use Tax Resale Certificate.
Other Websites: You are NOT AUTHORIZED to sell our products on Amazon, eBay, Jet, Etsy, or any other third party website! NO EXCEPTIONS. Violators will lose wholesale status. It's OK to sell on your store website if you have a brick and mortar store also. We do not sell to online only stores.
Best By Dates: Our products have a "best by" date sticker on the bottom which is approximately one year from the date of manufacture. Please do not remove or cover up this date! Do not sell any product that is near or past this date either! It's OK to use an out of date soap, but the quality won't be optimum. For maximum freshness, we suggest you purchase only what you expect to sell within 2 or 3 months.
Care/Storage/Display: Handmade soaps MUST be stored and displayed in a climate controlled (cooled or heated to room temp), DRY environment away from excessive heat, sunlight, and humidity. Too much humidity in the air will cause them to sweat and lose their scent. It's a good idea to keep them in the boxes (darkness) they came in until you're ready to display them. Never display natural products in direct sunlight as this will degrade them. Don't display our soaps in baskets or by stacking them on top of each other either as they will get shop worn very quickly.
Shipping/Handling: We ship via UPS Ground to the USA only in 1-3 business days. You'll receive a shipping confirmation with a tracking # when your order ships. Day 1 is the day after your package leaves our facility in TX.
Changes: We cannot make changes after your order has been processed so please make sure it's correct.
Returns: All wholesale sales are final unless we've made an error or there's damage in shipping. Faire accepts returns under certain conditions. Contact support@faire.com for more info.
Incorrect, Damaged or Stolen Goods: Save all boxes and contents and contact us within 3 business days of receipt. Photos may be required. It's your responsibility to provide a secure delivery location. We are not responsible for packages after they're marked delivered by the carrier.
Minimum Price Policy: Do not set your retail prices (even sale prices) lower than 15% off the regular online retail prices shown on our retail site awildsoapbar.com. Selling too low hurts all of us.
Animal Testing: All of our products are cruelty free and almost all of our products are vegan. A couple contain beeswax or goat's milk, so check each individual ingredient lists to verify.
Giving Back: 1% of our gross annual revenue (not profit) is donated each year to several carefully vetted non-profits through our ongoing partnership with 1% For The Planet. They verify and document our donations every year.